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- Personal Data: information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user
- Processing: any and all activities relating to the use of your personal data by our Platform such as collection, storage, and deletion
- Cookies: files containing a small amount of data that are commonly used as anonymous unique identifiers
Cookies are sent to your browser from the websites you visit and are stored on your device's internal memory. You can instruct your browser to deny cookies or to prompt when a cookie is being sent. However, without accepting cookies you might not be able to use some features of our Platform. Examples of cookies our Platform may utilize include session cookies that remembers a user's logged-in status, or from third-party service providers as outlined below.
Information Collection and Use
We store personal data that is provided voluntarily to us which may include email addresses, hashed passwords, feedback, page information, and subscription details for users of our Platform. General log data may also be generated in certain cases for site maintenance purposes, which could include but is not limited to browser details, timestamps, and referring page information. This data is stored in addition to non-personally identifying data on our servers which include aggregated daily page views and link click counts for user generated pages existing on our Platform.
We collect data through the general use of our Platform, and through third-party services such as Help Scout and Facebook Pixel. The data we collect is to provide and maintain the services of our Platform. We utilize trusted third-party service providers as outlined below that process information for payments and support as long as those parties agree to keep such information confidential. Additionally, we may use information from service providers for purposes such as retargeted marketing. We do not sell or trade personally identifiable information to third-parties.
In specific cases we may need to disclose personal data when we believe it is necessary to comply with the law, enforce the Terms of Service for our site, or protect the legal rights of ourselves or others.
We only process data for the following reasons:
- Consent: earned permission in a GDPR-compliant way
- Contract: needed to fulfill a contract
- Legal obligation: would be breaking the law if not processed
- Vital interests: a person's life depends on it
- Public task: needed to carry out a task in the public interest
- Legitimate interests: determined to be in our interests following a Legitimate Interests Assessment
Data that hasn't been explicitly removed or replaced by the user is typically stored for the duration of the account or page. Full pages and accounts that are deleted by the user remain stored in an inactive state for a brief period of time until being permanently removed from our system. This policy is to help safeguard against cases of accidental or malicious deletion. You can request to have your data removed immediately by contacting us at email@example.com.
Rights to Access
As the consumer, you have the right to request personal data stored on our Platform in an easily accessible format regarding your account. This includes the information we collect, what we use the information for, and which third-party service providers we utilize in order to process data and maintain our Platform's services.
You have the right to request deletion of personal data that we hold with the following exceptions: to provide our Platform's services to the consumer, detect or resolve security or functionality-related issues, comply with the law, conduct research in the public interest, safeguard the right to free speech, or carry out any actions for internal purposes that the consumer might reasonably expect.
Specifically for having exercised the rights above, you have the right to not be discriminated against including: denied services to our Platform, charged different prices for services, provided with a different quality of service, or threatened with any of the prior.
Under the jurisdiction of the GDPR, you have the following rights over your data: to be informed, access, rectification, erasure (known as 'the right to be forgotten'), restrict processing, data portability, objection, and rights in relation to automated decision-making.
To exercise any of the rights above you can contact us at firstname.lastname@example.org.
We have taken numerous measures to ensure the security of any personal data provided via our Platform, which includes limiting the type and amount of data collected to be very minimal and following applicable security standards. However, no method of transmission over the Internet can be guaranteed to have absolute security due to its inherent nature.
Links to Other Sites
Our Platform does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18 in order for compliance with the requirements of the Children's Online Privacy Protection Act (COPPA).
In the case of discovering a child under 18 has provided us with personal data, we will immediately remove it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us so that we will be able to take necessary action.